Delivery

ORDER TRACKING

Once your order has left us, you will receive an email containing an air waybill number to track its progress online. If you are a registered customer here at ANSHA.SHOP, you can also follow your delivery by signing into your account and selecting My Account, followed by Order Status.

IMPORTANT INFORMATION

  • Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.
  • Our delivery time starts from the moment an order is accepted and includes a 48 hour period where your items will be processed and dispatched. This can take longer during our sale periods, when it may take up to 72 hours for shipments to be dispatched.
  • We work closely with our shipping partners to minimize the potential impact of custom delays on our international customers. 

FREE SHIPPING

ANSHA will from time to time run free shipping promotions. To be notified by email, sign up to our email newsletter to receive our latest fashion news. Please note that free shipping promotions will be applied to your order on the payment page.

INSURANCE

ANSHA insures each purchase during the time it is in transit until it is delivered to you. At checkout, you may have the option to select whether you’d like to sign for your delivery. At this point, responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by ANSHA and transfer of responsibility in the same way.

By waiving the signature, you agree to our terms and conditions and take full responsibility for any loss or damage that may occur.

If your delivery is above a certain value, you will not have the option to opt out of signature confirmation. This is so that we can insure the safe arrival of your order.